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    Cognitive Behavioural Therapy

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Referring to Talking Matters Northumberland

Referring to TMN is easy. Click ‘Refer Here’ to be directed to our online referral form

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Important Information – Weather Conditions – February 2021

Due to the current weather conditions we are unable to make it into the office to answer the telephones therefore please leave a voicemail, we apologise for any delays caused and will contact you as soon as we can. Alternatively you can email us at tmn.info@nhs.net

Important Information – COVID-19

In line with government advice we will not be offering face to face appointments or group courses until further notice. If you have a booked appointment with one of our therapists this will still go ahead via telephone, and we will call you from a withheld number. We aim to continue a business as usual approach, just over the telephone instead.
Please help us by keeping your contact numbers up to date.

You can still call us on 0300 3030700, and one of our team will return your call as soon as they can. As we sometimes have clients with the same name on our system, please ensure that you leave your name plus either your date of birth or contact number in your voicemail.

Our venues are not currently manned so please do not attend them- stay safe by staying home!

*UPDATED PHONE SELF REFERRAL PROCESS*
To make a TMN phone referral you must now leave a voicemail with your name, date of birth and a contact phone number. We will aim to call you back as soon as possible between 9am and 5pm from a private number – this may take a few days. We will make 2 attempts to speak to you between 9am and 5pm but IF WE ARE UNABLE TO CONTACT YOU YOUR REFERRAL WILL BE CLOSED AND YOU WILL NEED TO CALL BACK.
If you have any concerns about being able to make a referral online or through this call system you can speak to your GP about them referring on your behalf.

You can also email us on tmn.info@nhs.net.

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