The Helpline is a team of highly trained and experienced support workers who use counselling skills to provide you with emotional guidance and information. The Helpline is an invaluable resource available to every member of the community.

Why you might choose to call us?

  • You may be feeling low, anxious or stressed and feel talking to another person might help you cope
  • You may be in extreme emotional distress and feel that there is nowhere else to turn
  • You may be caring for another person and finding it difficult to cope.

Contacting the Helpline can give you a feeling of relief, wellbeing and peace of mind. You won’t be judged and our service is confidential unless we consider that there is a risk to yourself or others.

If you wish to access a Talking Matters service, please click the link for more information about referring to Talking Matters Northumberland.

To speak to our Helpline please contact 0300 3030 700.